1 reviews | Active since May 2016
Cancellation
<p>This contact expired in 2015. Was cancelled verbally MARCH 2016!!!! Follow ups but nothing was done. Kept getting charged. Even tried to cancel online. Today submitted another cancellation request. This is *******ion at its best!!! Get charged without using the simcard and cancelled a year ago already!!! What is going on!!!!! Next move will be to advise ICASA and Consumer Protection. Please advise MTN!</p>
Thank you for your post.
We apologize for any inconvenience incurred.
We do not pick up any notes on the account for the cancellation request for cell *** in March 2016. Please may u assist us with the reference number received on line for the cancellation request.
The contract for cell number *** has been cancelled.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,
Thank you for your post.
We apologize for any inconvenience incurred.
We do not pick up any notes on the account for the cancellation request for cell *** in March 2016. Please may u assist us with the reference number received on line for the cancellation request.
The contract for cell number *** has been cancelled.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,
Please advise when was it cancelled because they billed me end of Feb 2017
Please advise when was it cancelled because they billed me end of Feb 2017