Cancellation

In April I paid up my account and the consultant in store advised me to call 808 to terminate the contract. After trying several days for hours on the phone I went back to the store to inform her that I couldn't get through to the call centre. I asked her four times if there is no cancellation letter she got irritated and told me no. She also said that the call centre is striking and when the strike is over she will cancel, I shouldn't worry because the account is paid up, and the 24 month period ( the duration of my contract is paid for).<br> <br> A month ago I got a phone call from MTN, a call centre agent says I owe them a R418 , I forwarded bank statements of my last payment of R418 , then I got another call I explained my situation and the consultant hung up.i then went to the<br> St Georges mall a consultant in store , Zelpha has been trying to get hold of MTN to speak to someone in the legal department about my account for two weeks but she gets transferred continously. <br> This is affecting my credit record and Mtn doesn't care at all! There service is pathetic and I do not see why I should suffer !<br> PLEASE HELP! !!