Cancell contract - Useless

When one wants to open a contract it is so easy and everyone so eager to help you, expect service during the +-12 years you are a customer - forget about it. Therefore been trying to get someone to help my cancell my contract since 17 June 2022. I have been to 3 different branches in Bloemfontein, not even the head branch can help. Phoned numerous times, Actually been on the line this morning with 6 different people, no one able to help me. Unfortunately just stoping payment isn't an option. So GATVOL for MTN's *********** staff.