OS
Obakeng S
1 reviews | Active since Nov 2009
27 Mar 2015, 11:17
canceling contract
Good Day,<br> <br> I have 3 weeks trying to cancel my contract, MTN call centre number not able to get hold of them **808.<br> I went to one of their stores in forest hill and I was not helped.<br> <br>
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Replies (1)
MTN South Africa's replyOfficial
07 Apr 2015, 15:42Hello noshe,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that we have loaded a future cancellation date for the 29 April 2015. This means that you will still be liable for the invoice that is to be generated on the 20 April 2015.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that we have loaded a future cancellation date for the 29 April 2015. This means that you will still be liable for the invoice that is to be generated on the 20 April 2015.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Best regards,
MTN South Africa's reply07 Apr 2015, 15:42
Official
Hello noshe,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that we have loaded a future cancellation date for the 29 April 2015. This means that you will still be liable for the invoice that is to be generated on the 20 April 2015.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that we have loaded a future cancellation date for the 29 April 2015. This means that you will still be liable for the invoice that is to be generated on the 20 April 2015.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Best regards,