MN
Mariette N
1 reviews | Active since Jul 2015
01 Jul 2015, 08:29
Canceling Cellphone Contract Seems Impossible!!!
Good day,<br> <br> I am very unhappy with MTN SA for there weak communication skills. I have been with MTN for +-10 Years and have never been so unsatisfied with them.<br> <br> I sent MTN an E-mail [Email Removed] to cancel my contract on 3 June 2015 and received a mail back saying they will contact me soon. 28 days later and nothing. <br> <br> In conjunction with my mail I tried phoning the 808 call center number numerous times but you just don't seem to get trough to anyone there. <br> <br> Please assist me with this problem.
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MTN South Africa's replyOfficial
08 Jul 2015, 11:40Hello Mariette083,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
As per our telephone conversation, the notice for cancellation has been recorded for the 2015-09-28, reference number ***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
As per our telephone conversation, the notice for cancellation has been recorded for the 2015-09-28, reference number ***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
MTN South Africa's reply08 Jul 2015, 11:40
Official
Hello Mariette083,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
As per our telephone conversation, the notice for cancellation has been recorded for the 2015-09-28, reference number ***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
As per our telephone conversation, the notice for cancellation has been recorded for the 2015-09-28, reference number ***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***