1 reviews | Active since Feb 2014
Cancelation Request [#***]
Good day <br> <br> Please see mail below from your insurance team where i requested to cancel my insurance on the phone i have with you but with no joy i am still being debited. I sent a mail in November i got billed i send another mail in December i still get billed. I was not expecting a bill for insurance in January. Guess what I got billed.<br> <br> I HAVE NEVER DEALT WITH SUCH A SERVER PROVIDED. PLEASE ADVISE HOW MUCH WILL IT COST ME TO GET RIDE OF YOU GUYS ONCE AND FOR ALL.<br> <br> From: Insurance Queries [Email Removed] <br> Sent: 30 December 2014 04:50 PM<br> To: Paballo Tsiloane (ZA)<br> Subject: Re: Cancelation Request [#***]<br> <br> <br> Good day <br> <br> Kindly note insurance was cancelled as per request on cell number - ***<br> <br> \Kind Regards<br> MTN Insurance"<br> <br> \""MTN PTY (Ltd) is an Authorized Financial Service Provider underwritten by Guardrisk Insurance"
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
regards
Thabelo
REQ:***
Best regards,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
regards
Thabelo
REQ:***
Best regards,
