1 reviews | Active since Feb 2017

02 Dec 2020, 10:03

Cancelation of contract - ***

Good Morning I phoned MTN last week in order to find out when my contract will expire. I was notified by an Gentleman that it expires on Tuesday 1December 2020 and I need to phone back again. Phoned MTN 4 times on the 1 December 2020 due to the lack of assistance. Phoned back this morning and hold on for 30 minutes just to be cut off. Tried again and hold for an hour to which I spoke to an Consultant just to be notified that I need to phone back tomorrow because my contract only expire tomorrow, and that they can not do it today. After this experience this few days I will never use MTN again.

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