Cancelation of contract

I have tried to cancel my MTN account now for the past 22 months with no avail.

After moving to Ireland, I held on to my SA number for when I go back for holidays.

In January 2021 I decided to rather cancel my contract as I did not travel back to SA. First started with sending emails to MTN with no respons. Then I made several international calls to which I was told there was an outstanding balance on my account. I have done the final payment and sent the proof to the account deparmet and asked for proof that my account was settled and closed. NO RESPONSE!

In March I have sent yet another email asking for proof of closure on my account. And again no response.

August 2021 I start receiving emails stating that my account was in arrears and payment arrangement need to be made. So I forwarded all email correspondence. Not long after I started getting emails from VVM (MTN Attorneys) regarding "the outstanding balance". The emails kept coming in on weekly basis.

January 2022 I just got fed up with this and made the payment just to settle the issue. AND AGAIN, NO RESPONSE!

I still receive emails stating that there is an outstanding balance. This is pathetic!

I will appreciate assistance with this matter.