1 reviews | Active since Oct 2017
CANCELATION OF CONTRACT
I have been struggeling for the past 2 weeks to cancel a Broadband contrat that MTN took off the market in 2013. I have been to the store various times and even send emails to Customer Care and their Retention department but still no response. I think it is pathetic service and will not do business with MTN again.
Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for the inconvenience experienced.
Kindly be advised that we have tried contacting around 17:26 and your phone was unanswered.Kindly reply with your Id number or account number in order for us to investigate and resolve your problem accordingly.
regards
Mike Ramaboka
Complaints Management Team
Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for the inconvenience experienced.
Kindly be advised that we have tried contacting around 17:26 and your phone was unanswered.Kindly reply with your Id number or account number in order for us to investigate and resolve your problem accordingly.
regards
Mike Ramaboka
Complaints Management Team