CANCEL UPGRADE!!!!!!!!!!! WORST SERVICE EVER!!!!!!!!!!!!!!!!!!!!!! TERRIBLE!!!!!

ON 6 NOVEMBER SOMEONE PHONED FROM MTN. I SAID I WANTED TO CANCEL CONTRACT AS I DO NOT WANT A NEW PHONE THE LADY EXPLAINED THAT I CAN KEEP EVERYTHING THE SAME EXCEPT NOT TAKE A HANDSET SINCE THAT DAY SOMEONE KEEPS PHONING FROM COURIER COMPANY TO BRING HANDSET. I DECIDED TO CANCEL EVERYTHING AND GO TO PREPAID. I COULD NOT GET THROUGH ON THE CALL CENTRE NUMBER AND LOGGED THE CALL ON MTN WEBSITE TO TODAY NO RESPONSE FROM ANYONE AT MTN. THEN I FINALLY GOT HOLD OF A LADY AND SHE SAID THE UPGRADE WAS DONE BY SOMEONE ON 199 OR SOMETHING LIKE THAT. I SAID THAT I HAVE TRIED CANCELLING WITHIN 30 DAYS COOLING OFF PERIOD THAT THE LAW NORMALLY GIVES A CONSUMER. SHE SAID EITHER KEEP PAYING R199-00 FOR NEXT 24 MONTH OR PAY EXTRA CANCELLATION FEES. I AM NOT HAPPY WITH THE SERVICE AND THE BULLYING RECEIVED FROM MTN. I NOW HAVE TO PAY A CANCELLATION FEE FOR A CONTRACT I TRIED CANCELLING WITHIN DAYS. I REFUSE TO PAY ANYTHING MORE TO MTN!!