Cancel or dont open an MTN contract, it is not safe.

They don't even deserve 1 star. if you are with MTN - GET OUT ASAP This might be a bit dramatic but if you read all of the below I think you will find it is very good advice, I also have a pending case with the Ombudsman, unfortunately it is a very slow process.

I have been fighting MTN for billing me for 2 contracts for 2 phones since July. I have 1 phone.

Instead of paying R400 a month since July I have been paying bills sometimes over R3000 and at one point they wanted to charge me over R7000 to cancel the false account.

I have a chronic illness and because of their error, I haven't been able to buy all my medication. And I told them that. They don't care.

These are all the departments as well as the agents working for them like a ping-pong ball :

*** *** *** *** *** *** ***

They wont stop debiting my account and let me pay cash even though I asked to change in August.

When I speak to customer care they say their system says its cash, so I am wrong, even though my invoices ALL say debit, as does my bank account.

I have sent over 300 emails now and hours and hours sitting on the phone.

People have become more and more aware that MTN is a greedy conglomerate who have been bullying other cellphone companies to the point of closing down, and they have been ripping people off for years, because they know there are very few options on the market.