MC
Morne C
1 reviews | Active since Mar 2009
13 Jun 2015, 19:04
Cancel my contract!
This is my last resort - 15 messages, 5 emails, 200 calls - all unsuccessful. My contract expires in 4 days, I want confirmation that it is being moved to prepaid. I am porting my number. Get your act together!!
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Replies (1)
MTN South Africa's replyOfficial
18 Jun 2015, 14:45Hello numeran,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kiindly note that your term end date is on the 2015-06-19, that means you can send a migration on the 2015-06-20: ***
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you
Warm Regards
Zelephi
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kiindly note that your term end date is on the 2015-06-19, that means you can send a migration on the 2015-06-20: ***
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you
Warm Regards
Zelephi
REQ:***
Best regards,
MTN South Africa's reply18 Jun 2015, 14:45
Official
Hello numeran,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kiindly note that your term end date is on the 2015-06-19, that means you can send a migration on the 2015-06-20: ***
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you
Warm Regards
Zelephi
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kiindly note that your term end date is on the 2015-06-19, that means you can send a migration on the 2015-06-20: ***
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you
Warm Regards
Zelephi
REQ:***
Best regards,