1 reviews | Active since May 2016

11 Jun 2017, 21:13

Cancel my contract

<p>Hi. I've sent you a reply on my previous complaint without any response since the beginning of June. As previously discussed on the phone with one of your representatives. Please cancel my contract for number ********** 952 the number should be active as prepaid from 1 July 2017.</p> <p> </p> <p>Thanks</p>

0
Replies (2)
MTN South Africa
MTN South Africa's reply11 Jun 2017, 21:36
Official

Dear Valued Customer,

Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

Kindly write to us on the 02/07/2017 for us to be able to migrate your number to prepaid as per your request.

warm regards

mike

Complaints Management Team
Reference Number: ***0

MTN South Africa
MTN South Africa's reply11 Jun 2017, 21:36
Official

Dear Valued Customer,

Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

Kindly write to us on the 02/07/2017 for us to be able to migrate your number to prepaid as per your request.

warm regards

mike

Complaints Management Team
Reference Number: ***0