1 reviews | Active since Jul 2018
Cancel MTN promotion
I did order a phone z4 and tablet .
It was on promotion. I did receive the goods but cancel it with them and return the goods . Mtn east rand mall.
But its not canceled the payment still went off my account.
I dont know what to do PLEASE can somebody help me.
People at mtn can not do anything to solve there own problems.
Beth
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Beth we do require the MTN account information or your ID number for assistance with the complaint.
Please confirm the date when the goods was returned:
Please confirm the shop name where this was returned:
Please confirm any reference received when the goods was returned at the MTN store
My email address:***
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Beth we do require the MTN account information or your ID number for assistance with the complaint.
Please confirm the date when the goods was returned:
Please confirm the shop name where this was returned:
Please confirm any reference received when the goods was returned at the MTN store
My email address:***
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,