WC
Wesley C

1 reviews | Active since Jan 2015

02 Aug 2016, 06:42

Cancel MTN Insurance

<p>I logged a call to cancel my MTN inusrance because the service is terrible and I have moved to another insurance provider. But I see on my statement the debit order has gone off. I thought this what I thought was an "easy" task would be completed but I guess not. I want a refund and for the insurance to be cancelled.</p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply03 Aug 2016, 19:58
Official

Thank you for your post.

We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.

We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.

We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.

warm regards

mike

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