DK
Daniel K

1 reviews | Active since Jul 2016

20 Jul 2016, 18:31

CANCEL CONTRACT ASAP

<p>Cancel contract on ********** 988 ASAP. I made payment that was required on 15 July 2016. When i was given banking details, no one said anything about providing proof of payment, anyway i sent it today to the retention department.</p> <p> </p> <p>Its a pity that we do not have direct telephonic contact with people from retention department because the emailing business is tiresome. Cancell this contract ASAP.</p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply22 Jul 2016, 05:20
Official

Good Day Daniel M Kekana

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

As per our conversation, I will contact you on the 29-07-2016 for a follow up on your query.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery.

kind Regards,

Zukiswa

REQ: **********

Best regards,