1 reviews | Active since Nov 2015
CANCEL ALL MY CONTRACTS!!!!!!
I HAVE BEEN TRYING TO CANCEL MY CONTRACTS WITH MTN FOR YEARS!!!!! I KEEP CALLING THE CALL CENTRE, GET TOLD THEY HAVE BEEN CANCELLED BUT THERE'S STILL MONEY THAT BEING DEBITED! THE LAST TIME I CALLED WAS 2 MONTHS AGO AND WAS TOLD THAT BECAUSE OF THE DATE OF MY CALL, THE LAST DEBIT WOULD HAPPEN IN SEPTEMBER AND NOTHING AFTER THAT! OVER THE WEEKEND, R350 WAS DEBITED FROM THE ACCOUNT AGAIN! I CALLED THE CALL CENTRE YET AGAIN, I WAS TOLD THAT MY REQUEST HAS NOT BEEN ACTIONED, AGAIN, AND R175 WOULD BE DEBITED AT THE END OF NOVEMBER BECAUSE THE INVOICE HAS ALREADY BEEN GENERATED! THIS I NOT ACCEPTABLE, I WANT THIS CANCELLED AND I WANT MY MONEY BACK!!!! <br> THESE ARE REFERENCES FOR ALL THE CALLS I'VE MADE AND WAS TOLD THIS WAS SORTED!<br> ***<br> ***<br> ***2 AND ***
Thank you for your post.
We apologize for the break down in service and for any inconvenience we might have caused you.
The other 2 numbers has been cancelled already. We have cancelled cell number ***. The credit has been request for October and September month. Please allow +-10 working days for the request to be finalized.
Kind Regards,
Alice van der Merwe
***
Best regards,
Thank you for your post.
We apologize for the break down in service and for any inconvenience we might have caused you.
The other 2 numbers has been cancelled already. We have cancelled cell number ***. The credit has been request for October and September month. Please allow +-10 working days for the request to be finalized.
Kind Regards,
Alice van der Merwe
***
Best regards,
