CK
Carlize K

1 reviews | Active since Jan 2014

18 May 2015, 09:26

Cancel A***

I visited MTN stores twice in the last 2 months to cancel my contract. They refer one to call 808.<br> <br> I call 808 without success for hours during the week. I an hour already.am on the line today again for more than a hour already. No answer.<br> <br> I work and cannot go to MTN stores in working hours.<br> <br> I mailed (as per MTN website) for cancellation CustomerCare twice this month. They read and open the emails but do not reply.<br> <br> I don't know what to do anymore to cancel the above contract.

0
Replies (1)
MTN South Africa
MTN South Africa's reply18 May 2015, 11:00
Official
Hello knoesie,

Thank you for your post.

Apologies for the inconvenience caused. Kindly note that your query has been transferred to the necessary department and they are attending to it.

Warm regards
MTN Service Provider
REQ:***

Best regards,