1 reviews | Active since Mar 2009
Can you get your act together.... Please
<p>After the **** up of losing my airtime last month and having to wait for you to fix it, I now get this Sms from MTN...</p> <p>Yello, this is a reminder that you have exceeded your Credit Limit of R 1935.00 Your services have now been suspended for outgoing calls. Kind Regards, MTNSA</p> <p> </p> <p>So I try and log on to see what the problem is and use the "Great" OTP story, only toget this message...</p> <p> </p> <p>This link has expired due to Security Enhancements.<br />Please access your account details via the most recent link provided from ********** />Log in using your One Time Pin submitted to your Cell Phone number or e-mail address as registered on your account.<br />Alternatively, please contact MTN Customer Care.</p> <p>Guys, stop being a bunch of "Clowns", the contracts were set up in such a way with Autopage Cellular that none of the packages could go over their limits.</p> <p> </p> <p>If you have failed to carry this over when you took the account back, this is not my problem. It is actualy yours, for you will be in breach of the contracts.</p> <p> </p> <p>Now sort out whatever you havedone this time and revert to me in writing.</p>
Please note all contracts had a " capping tool", when with Auto Page. So you have not taken the contracts over in their entiety and as such would place you in breach. I see from my account that I was charged for calls as well, even though I had over R3000.00 worth of air time!!!!!! Care to explain???????????????
As for the same day removal of the supension.... This was after I complained and had to suffer the fact that I could not do business for that period - ALL DUE TO YOUR SYSTEM ERROR. Explain that!!!!!!!!!
Please note all contracts had a " capping tool", when with Auto Page. So you have not taken the contracts over in their entiety and as such would place you in breach. I see from my account that I was charged for calls as well, even though I had over R3000.00 worth of air time!!!!!! Care to explain???????????????
As for the same day removal of the supension.... This was after I complained and had to suffer the fact that I could not do business for that period - ALL DUE TO YOUR SYSTEM ERROR. Explain that!!!!!!!!!