1 reviews | Active since Apr 2016
Can't use my airtime
<p>I tried to make a call and I am told I have insufficient airtime to make a call.</p> <p>On dialing *141*1# i am told I have R20.07 non expiry airtime and 55 MNT-MTN minutes.</p> <p>So why can Inot make a call to an MTN number?</p> <p> </p>
The explanation given does not have any relevance as I do not use mobile data at home as I have a WiFi router. It is also my understanding that the MNTto MTN allocation can not be used for data so I still do not understand why I could not make a call to an MTN number.
Also at the time when dialing *141*1# I had data available so my airtime should not have been used for data at out of bundle rates.
Something is not right .........airtime and data should not just disappear especially when one cant make calls and on WiFi!!!!!!!
The explanation given does not have any relevance as I do not use mobile data at home as I have a WiFi router. It is also my understanding that the MNTto MTN allocation can not be used for data so I still do not understand why I could not make a call to an MTN number.
Also at the time when dialing *141*1# I had data available so my airtime should not have been used for data at out of bundle rates.
Something is not right .........airtime and data should not just disappear especially when one cant make calls and on WiFi!!!!!!!