MN
Martie N
1 reviews | Active since Jul 2015
15 Jul 2015, 21:05
Can't upgrade due to MTN Strike
For the last two months I receive SMS's indicating that I am due for a upgrade on my cellphone numbers. I have contacted the two MTN stores in Springs and MTN Direct and they confirmed that they can't assist me with the upgrade due to the fact that they do not have stock (Samsuang Galaxy Young 2) that have been advertised in their catalogue due to a strike over the last few months. I want to upgrade my service as my current device is giving me problems and it is to old to repair.
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MTN South Africa's replyOfficial
30 Jul 2015, 10:13Hello vniekems2010,
Thank you for taking time to raise your concerns with MTN.
As per our telephonic conversation, your query has been resolved.
We apologised for the inconvenience caused.
Warm regards
Tshepiso
MTN Service Provider
REQ:***
Thank you for taking time to raise your concerns with MTN.
As per our telephonic conversation, your query has been resolved.
We apologised for the inconvenience caused.
Warm regards
Tshepiso
MTN Service Provider
REQ:***
MTN South Africa's reply30 Jul 2015, 10:13
Official
Hello vniekems2010,
Thank you for taking time to raise your concerns with MTN.
As per our telephonic conversation, your query has been resolved.
We apologised for the inconvenience caused.
Warm regards
Tshepiso
MTN Service Provider
REQ:***
Thank you for taking time to raise your concerns with MTN.
As per our telephonic conversation, your query has been resolved.
We apologised for the inconvenience caused.
Warm regards
Tshepiso
MTN Service Provider
REQ:***