1 reviews | Active since Mar 2013
Can't resolve ancient MTN issue
<p>I used to have an MTN contract which I've managed to destroy due to past unfortunate circumstances.</p> <p> </p> <p>I am desperately trying to resolve the debt I may have with MTN as I would love to take out a contract with them again - they gave me the best service out of all the cellphone ISP's I've been with.</p> <p> </p> <p>I'm posting this on HelloPeter merely as a means to get assistance with my issue as I have tried before but with no such luck.</p> <p> </p> <p>I was told I need to get through to MTN Legal but I can not seem to get them to contact me in order to resolve this - please can someone assist?</p>
Good Day Jill
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that we have tried calling you without any luck.
Please note that without your ID number, Cell phone number in question or MTN account number we are unable to access the account in question and as a result we are unable to assist. Please provide us with these details.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ: **********
Best regards,
Good Day Jill
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that we have tried calling you without any luck.
Please note that without your ID number, Cell phone number in question or MTN account number we are unable to access the account in question and as a result we are unable to assist. Please provide us with these details.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ: **********
Best regards,
Hi Zukiswa,
I tried to add my details to this post, but somehow couldn't get through.
Please can someone email me on ********** to get in touch?
I work in a call centre environment & I could see someone trying to call me but I couldn't answer as I was on duty.
If possible, I can be contacted round 13H30 when I'm on my lunch break in order to answer?
Regards,
Jill
Hi Zukiswa,
I tried to add my details to this post, but somehow couldn't get through.
Please can someone email me on ********** to get in touch?
I work in a call centre environment & I could see someone trying to call me but I couldn't answer as I was on duty.
If possible, I can be contacted round 13H30 when I'm on my lunch break in order to answer?
Regards,
Jill