CAN'T RECEIVE CALLS

<p>I've been with MTN close on 18 years and out of the blue, since December 2016, I've been experiencing ongoing problems with people not being able to reach me. My phone switches straight to voicemail. Then, lo and behold, I have to call you call centre, going through a ridiculous amount of menu options, listen to stuff I'm not interested in, before I eventually get to speak to someone in the technical department. I then have to explain, time after time, that I'm able to make calls, send and receive SMS's, use WhatsApp, but I AM UNABLE TO RECEIVE FLIPPEN PHONE CALLS!!!!!! Across ALL networks - Telkom, MTN, Vodacom, Cell C ... Then my number needs to be reset from your side, either while I'm on the line with them, other times when I end the call, depending who I speak to. Then I have to switch my phone off for about 10 minutes and once back on, type in #330*0000#, or not, once again depending on who I speak to... I WANT THIS PROBLEM SORTED OUT ONCE AND FOR ALL - please don't give me **** stories about the network because that's plain *******! Then every other MTN number in that area shouldn't be working either and trust me, they do. I can't go on like this - what use is having a cell phone and people can't reach you and you eventually end up in screaming matches because people can't get hold of me?!! SORT THIS PROBLEM OUT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p>