1 reviews | Active since Nov 2016
Can't purchase anything
<p>Having too much trouble trying to work with a simple contract. I purchase R100 rand of airtime to recharge my data bundle, which should be an easy thing to accomplish, not the case for "most popular service provider" MTN who says I do not have enough airtime. After calling the store they tell me they have complications (in this day and age) processing the airtime and it would be easier if I just go to an MTN store when I need to recharge. If you're looking for convenience with a service provider maybe check out Vodacom first.</p>
Good day Cassandra
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
We would like advice that this matter is receiving priority attention. We anticipate a resolution of the issues within the shortest period possible, looking at all various alternatives.
We would like to assure you that we are actively working to improve our service levels.
Regards
Angela
REQ:***
Good day Cassandra
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
We would like advice that this matter is receiving priority attention. We anticipate a resolution of the issues within the shortest period possible, looking at all various alternatives.
We would like to assure you that we are actively working to improve our service levels.
Regards
Angela
REQ:***