SC
Shilla C
1 reviews | Active since Sept 2015
28 Sept 2015, 09:14
Can't pay for wat I don't know
I have a contract with MTN wich is going to expire on the 11October so they are telling me to pay R555.00 wich t know abt. They r saying Absa send a duplicate receipt wich they send bek since they dnt accept duplicates wich I wasn't aware of. They stopped deducting money from my account wich forced me to go and pay cash@absa. I'm suppoz to pay R179.00 this coming month only then my contract wth them will be over. Pliz help me. I was very loyal to their conditions but they r treating me otherwise. A consultant called me after I went to mtn to tell them that they should put me to pay as you go.
Helpful (0)
Replies (1)0
Replies (1)MTN South Africa's replyOfficial
28 Sept 2015, 16:18Hello Shinoz,
Thank you for your post
We apologize for any inconvenience incurred.
We have escalated the issue to billing support to investigate.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
Ref#: ***
Thank you for your post
We apologize for any inconvenience incurred.
We have escalated the issue to billing support to investigate.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
Ref#: ***
MTN South Africa's reply28 Sept 2015, 16:18
Official
Hello Shinoz,
Thank you for your post
We apologize for any inconvenience incurred.
We have escalated the issue to billing support to investigate.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
Ref#: ***
Thank you for your post
We apologize for any inconvenience incurred.
We have escalated the issue to billing support to investigate.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
Ref#: ***
