Can't open the link for my statement

To whom it may concern, I have sent two email's to your Customer Care email box on the 24th and 25th of June 2015 but until date I haven't had any response. This is really concerning for me as a customer of MTN and experiencing such shocking bad service for the first time in over 15 years.<br> <br> With your new way of sending out the statement to download it does not work for me as it keeps on coming up with errors. I need this to be sorted asap as I use my phone for business at work and need to claim back from work but can't do without the statement. I have another colleague of mine who is also sitting with the same problem.<br> <br> Please could you revert back to me asap.