MD
Michele D
1 reviews | Active since Jun 2015
02 Jun 2015, 12:53
Can't get throughout to call center
Can't cancelled my contract submitted all required paper work, you then are required to contact the CALL CENTER to cancel number..... Tried in vain to get hold of the CALL CENTER, even MTN branch can't get hold of their own CALL CENTER. Has anybody out there got hold of the CALL CENTER...???? Is there a MTN CALL CENTER ???? Sent off 2 emails to the CALL CENTER, even the branch sent a email to the CALL CENTER. <br> Today I got an account from MTN. GrrrEUREUR%#?+***=={<br> AVOID MTN AT ALL COSTS
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Replies (1)
MTN South Africa's replyOfficial
05 Jun 2015, 09:43Hello Michele5daly,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
May you kindly provide us with the cellphone number or ID number of the contract you would like to cancel. The cellphone number and ID number provided both do not show any contract information.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
May you kindly provide us with the cellphone number or ID number of the contract you would like to cancel. The cellphone number and ID number provided both do not show any contract information.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
MTN South Africa's reply05 Jun 2015, 09:43
Official
Hello Michele5daly,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
May you kindly provide us with the cellphone number or ID number of the contract you would like to cancel. The cellphone number and ID number provided both do not show any contract information.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
May you kindly provide us with the cellphone number or ID number of the contract you would like to cancel. The cellphone number and ID number provided both do not show any contract information.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***