Can't cancel my MTN (Autopage) contact.
<p>I can't get to cancel my MTN (Autopage) contract. I have been making payments to same account to pay my MTN (Autopage) contract for years, but for the months April 2016, July 2016August 2016 and September 2016 my payments are not refecting. My statement states my balance is R2,577.92 and their are payment to the value of R1,800.00 missing and I have been over charged for my account by R584.97 (R194.99 x 3 months), so my final balance should be R387.94. Acc no C ********** Contract no ********** 622. Contact no Cell ********** 621 work ********** 600 home ********** 689.</p> <p> </p>
When I called the call centre to cancell the contract they said I can't because my account is at legal department. The reason why its at the legal department is that payment don't refelect on my account. I've been sending messages since 27/06/2016 to correct this. I have sent the proof of payments to your legal department, to Gillian Jacobs, to ********** to ********** and to many other departments. HOW MANY TIMES DO YOU WHAT THE PROOF OF PAYMENTS TO BE SENT?
When I called the call centre to cancell the contract they said I can't because my account is at legal department. The reason why its at the legal department is that payment don't refelect on my account. I've been sending messages since 27/06/2016 to correct this. I have sent the proof of payments to your legal department, to Gillian Jacobs, to ********** to ********** and to many other departments. HOW MANY TIMES DO YOU WHAT THE PROOF OF PAYMENTS TO BE SENT?
I wish I could rate MTN lower than uessless. MTN need I minus rating.
I wish I could rate MTN lower than uessless. MTN need I minus rating.