Can't cancel my contract

Item: MTN South Africa
Rating: 2
Author: Keneilwe T

Good day,<br> <br> I requested my contract to be cancelled on the 26/05/2015, I even went to the shop and got bad service from one of the consultants telling me about the call centre being down there's nothing she can do, even today my contract is still not cancelled and money got deducted from my account, can my number be converted to prepaid please.

Helpful (0)

Replies (1)

MTN South Africa's replyOfficial

06 Jul 2015, 14:37

Hello Mambane6577,

Thank you for your post

Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

Kindly note that the number *** was been migrated to prepaid on the 2015-07-02.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards
Lungi
REQ:***

MTN South Africa's reply06 Jul 2015, 14:37

Official