EvdS
Eileen van der Spuy
1 reviews | Active since Jul 2015
20 Jul 2015, 15:24
Can`t believe this!!!!!!
Can`t believe that I have to be on the Phone with the Call Centre for forever.I have been trying to get through to them for the Whole day already and each time the Call goes over 30 Minutes - Yes 30 Minutes - My call gets cut and then again I have to start from the beginning!!!!!!This is really unacceptable after they tell us everyone will be back at work Today!!!!!Pathetic!!!
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Replies (1)
MTN South Africa's replyOfficial
24 Jul 2015, 11:15Hello Eileena123,
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Regards
Mary
REQ:***
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Regards
Mary
REQ:***
MTN South Africa's reply24 Jul 2015, 11:15
Official
Hello Eileena123,
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Regards
Mary
REQ:***
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Regards
Mary
REQ:***