MP
Muller P
1 reviews | Active since Feb 2012
23 Mar 2016, 09:26
Can't activate MTN active
After I was moved from Autopage to MTN SP, I am trying to activate MTN Active so that I can see my account as per email send to me. Unfortunately it is a data account on my pc, and the system sends an OTP that I have to enter in order to activate it. My PC can't read SMS. I have phoned 808, kept the line for an hou and was referred to 115. I phoned 115 and was told it is an MTN Active Issue I must phone 1761. 1761 told me to get a new device, as MTN can only link devices that can receive SMS, no data only. (I know Vodacom and Cell C caters for this, as I had the same with them)
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MTN South Africa's replyOfficial
23 Mar 2016, 10:41Hello Muldup,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that the ****le has a MTN dial up application installed. The application can be accessed in start menu under all programs. Once application has opened, a dial pad with option from connectivity and sms's can be view to check OTP to see statements.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that the ****le has a MTN dial up application installed. The application can be accessed in start menu under all programs. Once application has opened, a dial pad with option from connectivity and sms's can be view to check OTP to see statements.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Best regards,
MTN South Africa's reply23 Mar 2016, 10:41
Official
Hello Muldup,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that the ****le has a MTN dial up application installed. The application can be accessed in start menu under all programs. Once application has opened, a dial pad with option from connectivity and sms's can be view to check OTP to see statements.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that the ****le has a MTN dial up application installed. The application can be accessed in start menu under all programs. Once application has opened, a dial pad with option from connectivity and sms's can be view to check OTP to see statements.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Best regards,