1 reviews | Active since Oct 2016

30 Dec 2016, 15:21

can not talk to 809 for four weeks - how is this possible

<p>can not get hold of 809 for four weeks and to make changes with my package how can MTN make a perso so helpless</p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply09 Jan 2017, 10:52
Official

Good day Deon

Thank you for post.

Please accept our apologies for the break down in service at one of our touch points and for any inconvenience caused. We appreciate the time and the effort you took to air your dissatisfaction because it is through such feedback that we can re-evaluate our processes in order to improve on our Service levels.

Please kindly contact 809 as they are up and running

Regards

Angela

REQ:***