JM
JosAA(C) MAALo-Cheia
1 reviews | Active since Nov 2015
24 Nov 2015, 10:52
Can not provide an Invoice / Statement
MTN can not provide your monthly invoice statement. I've asked and phoned the call centre 4 times in the last week requesting for my Nov 2015 invoice / statement and they keep on sending the Oct 2015. So I assume that at the end of the month they will not debit my account.
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Replies (1)
MTN South Africa's replyOfficial
27 Nov 2015, 15:46Hello josemc,
Thank you for bringing this to our attention via the Hello Peter website.
Kindly note a request for your statement to be emailed to you has been sent to our accounts department. Your latest statement which will be sent to you is dated 13-10-2015 to 13-11-2015 . your invoices are finalised on the 13th of each month.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Nompuemelelo
REQ:***
Thank you for bringing this to our attention via the Hello Peter website.
Kindly note a request for your statement to be emailed to you has been sent to our accounts department. Your latest statement which will be sent to you is dated 13-10-2015 to 13-11-2015 . your invoices are finalised on the 13th of each month.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Nompuemelelo
REQ:***
Best regards,
MTN South Africa's reply27 Nov 2015, 15:46
Official
Hello josemc,
Thank you for bringing this to our attention via the Hello Peter website.
Kindly note a request for your statement to be emailed to you has been sent to our accounts department. Your latest statement which will be sent to you is dated 13-10-2015 to 13-11-2015 . your invoices are finalised on the 13th of each month.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Nompuemelelo
REQ:***
Thank you for bringing this to our attention via the Hello Peter website.
Kindly note a request for your statement to be emailed to you has been sent to our accounts department. Your latest statement which will be sent to you is dated 13-10-2015 to 13-11-2015 . your invoices are finalised on the 13th of each month.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Nompuemelelo
REQ:***
Best regards,