ZV
Zubair V
1 reviews | Active since May 2012
13 May 2015, 16:14
Can not get through to call centre for over 3 days
I have been trying to get through to the MTN call centre with regards to my contract.<br> The call either gets disconnected after a while or remains on hold indefinitely.
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Replies (1)
MTN South Africa's replyOfficial
14 May 2015, 10:19Hello zmvally,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please share more details as to what your query is about so we can assist.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please share more details as to what your query is about so we can assist.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
MTN South Africa's reply14 May 2015, 10:19
Official
Hello zmvally,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please share more details as to what your query is about so we can assist.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please share more details as to what your query is about so we can assist.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***