rW
richard W
1 reviews | Active since Jul 2014
08 Oct 2015, 10:18
Can not get help
I was a Nashua mobile client when they closed MTN tock over the contract no problem with that then time came for me to upgrade I did that also no problem I took out a contract of R499 rand per month but now I get charge more than 700 rand a month I phone them they tell me the extra money is being paid to Nashua mobile I cannot understand that and nobody at MTN can help me
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Replies (1)
MTN South Africa's replyOfficial
10 Oct 2015, 16:23Hello rewagstaff,
Thank you for your post
We apologize for any inconvenience incurred.
Kindly note that the matter has been referred to the store management to investigate and revert with feedback.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
Ref#: ***
Thank you for your post
We apologize for any inconvenience incurred.
Kindly note that the matter has been referred to the store management to investigate and revert with feedback.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
Ref#: ***
Best regards,
MTN South Africa's reply10 Oct 2015, 16:23
Official
Hello rewagstaff,
Thank you for your post
We apologize for any inconvenience incurred.
Kindly note that the matter has been referred to the store management to investigate and revert with feedback.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
Ref#: ***
Thank you for your post
We apologize for any inconvenience incurred.
Kindly note that the matter has been referred to the store management to investigate and revert with feedback.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
Ref#: ***
Best regards,