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chantelle G
1 reviews | Active since Feb 2015
24 May 2015, 09:50
can no longer make calls
I am on a contract and now I cannot make any calls!? Every time I try call it says to load airtime??? How is this possible if I am on a contract? Now the call centre is closed and I am stuck without a phone?! Someone need to get back to me right away add this is not on! Why had mtn become so useless???
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Replies (1)
MTN South Africa's replyOfficial
02 Jun 2015, 15:14Hello Chantelleg@,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records you are on a top up package, this means that once the allocated airtime is depleted, you can load airtime when you need to make calls.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records you are on a top up package, this means that once the allocated airtime is depleted, you can load airtime when you need to make calls.
Thank you
Wenzile Masina
REQ:***
MTN South Africa's reply02 Jun 2015, 15:14
Official
Hello Chantelleg@,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records you are on a top up package, this means that once the allocated airtime is depleted, you can load airtime when you need to make calls.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records you are on a top up package, this means that once the allocated airtime is depleted, you can load airtime when you need to make calls.
Thank you
Wenzile Masina
REQ:***