Can never get through to the call centre

Hi There<br> <br> I have been trying for the last week to get through to the MTN call centre on 808. To date i have not been successful in speaking to an agent. I either get cut off or i have to hang up because sitting for over 30 minutes in not acceptable. This is shocking service and is not acceptable. I pay good money for a contract and the least you could do is staff your call centre! All i require for now is a consultant to ensure my roaming is active for both calls and sms. If i do not get someone to deal with this today this will be taken further in more serious channels. This is not acceptable as customer service should be high on you agenda. Customers of Vodacom and Cell C dont have these issues!!. Maybe its time to port.