1 reviews | Active since Jun 2016
Can MTN prove that i owe them money
<p>Is MTN still really a cellular service provider in SA, i doubt that they are. If they cannot provide details of a account enquiry be it via there normal channel or be it with there legal department. Why do i have to wait 5 t0 7 days for a answer to a plain and simple question. WHY HAVE A LEGAL DEPARTMENT IF YOUR CUSTOMERS HAVE TO WAIT A WEEK FOR A ANSWER. For crying out load the client could die tomorrow before you have even had the time to reply with the answer to the balance of monies that are owed. IT IS YOUR MONEY!!!!! Provide the " FRIGGIN" serves to get your money. A VERY BASIC BUSINESS PRINCIPAL. So that being said lets see if this even gets answered, judging by the reviews i have read here it will most likely not be.</p>
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Thank you for your time online. The account has been handed over to the legal department, once the account is in legal no more invoice's will be generated to the account. The last invoice generated to the account was for March2016.
We have assisted you with the balance that need to be paid to clear the account from the legal status. Please make the payment once received we will request from the legal department to clear the account status. As per your request you do not require to activate the line. The contract expires on the 23-9-2016. 30 days cancellation notice can be send to MTN to cancel the contract.
Kind Regards,
Alice van der Merwe
REQ: **********
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Thank you for your time online. The account has been handed over to the legal department, once the account is in legal no more invoice's will be generated to the account. The last invoice generated to the account was for March2016.
We have assisted you with the balance that need to be paid to clear the account from the legal status. Please make the payment once received we will request from the legal department to clear the account status. As per your request you do not require to activate the line. The contract expires on the 23-9-2016. 30 days cancellation notice can be send to MTN to cancel the contract.
Kind Regards,
Alice van der Merwe
REQ: **********