1 reviews | Active since Aug 2014
CAN I PLEASE HAVE MY PHONE ACTIVATED!
I bought a Blackberry 9720 on Tuesday 6th and the phone was delivered on Friday 9th - GREAT! Problem is that I have been trying to activate it with no success since then. I spent most of Saturday calling *** but after entering my ID number and sim card number get a message that you are experiencing network difficulties and I should try again later. I went into a Service Centre (Northgate Mall) on Sunday and was told that they can't help and I should try the number on a weekday. I called again on Monday and still got \experiencing network difficulties"after entering ID number and sim card details. I came into work this morning and tried to again - same problem. CAN I PLEASE HAVE MY PHONE ACTIVATED! Alternatively"
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our conversation earlier, The matter has been referred to our activations department for urgent attention.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Rosetta
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our conversation earlier, The matter has been referred to our activations department for urgent attention.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Rosetta
REQ:***