JM
Janine M
1 reviews | Active since Sept 2015
02 Sept 2015, 10:55
Can I just speak to someone regarding our account
I have been trying the entire morning to get through to the accounts department to query our company business contract bill. I seems impossible to speak to someone. This is very frustrating. Can someone please call me ***
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
17 Sept 2015, 12:33Hello Janine2505,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that you query has been escalated to Business supervisors.
We would like to assure you that we are actively working to improve our service levels.
Regards
Jessie
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that you query has been escalated to Business supervisors.
We would like to assure you that we are actively working to improve our service levels.
Regards
Jessie
REQ:***
MTN South Africa's reply17 Sept 2015, 12:33
Official
Hello Janine2505,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that you query has been escalated to Business supervisors.
We would like to assure you that we are actively working to improve our service levels.
Regards
Jessie
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that you query has been escalated to Business supervisors.
We would like to assure you that we are actively working to improve our service levels.
Regards
Jessie
REQ:***