EF
Elaine F
1 reviews | Active since Mar 2011
11 Jun 2015, 09:39
Can anyone please help me??????
I had accumulated quite a lot of airtime to use when I go overseas, last month it disappeared. No one at 808 answered, as usual, so I went to MTN in George and they contacted 808 via email and my airtime was reinstated. It has once again gone!!! MTN George say there is nothing they can do because of the strike.<br> <br> I saw reports by MTN's management saying most of the staff are at work and service is normal, I beg to differ!!!!<br> <br> I want my airtime back, I paid for it so I want it.
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MTN South Africa's replyOfficial
11 Jun 2015, 10:13Hello elainef,
Apologies for the inconvenience experienced, please note that the matter has been referred to relevant department . They will investigate and revert to you with feedback and a way forward. The reference number for the query is: USD REQ:***.
Regards,
MTN Service Provider
Apologies for the inconvenience experienced, please note that the matter has been referred to relevant department . They will investigate and revert to you with feedback and a way forward. The reference number for the query is: USD REQ:***.
Regards,
MTN Service Provider
Best regards,
MTN South Africa's reply11 Jun 2015, 10:13
Official
Hello elainef,
Apologies for the inconvenience experienced, please note that the matter has been referred to relevant department . They will investigate and revert to you with feedback and a way forward. The reference number for the query is: USD REQ:***.
Regards,
MTN Service Provider
Apologies for the inconvenience experienced, please note that the matter has been referred to relevant department . They will investigate and revert to you with feedback and a way forward. The reference number for the query is: USD REQ:***.
Regards,
MTN Service Provider
Best regards,