NC
Neil C

1 reviews | Active since Nov 2011

10 May 2016, 05:32

Came to the party

<p>Started a new contract on Friday, unfortunatly someone forgot to load SMS and Data bundles, only voice. On Sunday I realised I was paying OOB rates and had to load some data.</p> <p> </p> <p>On Monday I phone and was told the bundles we now loaded. I asked that the OOB costs to me were reversed. This was done and all seems ok.</p> <p> </p> <p>Thanks. This is why I changed me service provider to MTN.</p>

0
Replies (2)
MTN South Africa
MTN South Africa's reply10 May 2016, 06:58
Official

Good Day DairyFarmer,

Thank you for taking your time to post this wonderful compliment and for giving us the opportunity to ***ist you. We are happy to have resolved your query efficiently and we ***ure you that we always strive to provide an excellent service at all times.

Kind Regards,

Zukiswa

REQ:***

MTN South Africa
MTN South Africa's reply10 May 2016, 07:01
Official

Good Day DairyFarmer,

Thank you for taking your time to post this wonderful compliment and for giving us the opportunity to ***ist you. We are happy to have resolved your query efficiently and we ***ure you that we always strive to provide an excellent service at all times.

Kind Regards,

Zukiswa

REQ:***