Calls not being answered

I've been trying to get through to the Customer line for contract accounts (808) for the past 2 days now. Holding for 20 - 30min at a time and still i cant get through.<br> <br> I have tried calling at all hours on the day but with no luck. <br> <br> I have had to pay twice this month and i cant find out why because they never answer the phone. Now my line has been suspended and i cant even address that.<br> <br> Why are you not answering your phone calls??? I am currently on the line for the past 20 min again.