MM
Minkz M

1 reviews | Active since Dec 2013

03 Jun 2015, 12:25

Calls not answered or Rejected

I have been trying to get hold of MTN through the call centre number 808 and my calls are being cut while I am holding to speak to the consultant. I have tried countless times.<br> <br> This is just pure bad client service and its just not acceptable.

0
Replies (1)
MTN South Africa
MTN South Africa's reply02 May 2023, 21:58
Official
Hello Mimzie84,

We are truly sorry for the service breakdown and for the delayed response to your post.

We are currently facing industrial action (Picketing) by employees who are affiliated by the CWU.

We will suggest in future that you make use of our \Live Chat\" service. We have agents available from 8:00am till 17:00pm. Please copy the link below into your web browser