TF
Tania F
1 reviews | Active since Jun 2015
20 Nov 2015, 13:51
Calls logged
I was involved in a motor vehicle accident on the 21st October and called my insurance from the mobile phone. The number said \user busy". I proceeded to call 10111 whom arrived at the scene shortly thereafter. With all the commotion that was going on and having to see that my daughter was okay"
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Replies (1)
MTN South Africa's replyOfficial
22 Nov 2015, 21:54Hello Tania.Ford,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We have requested the billing department to assist and email you your call records.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We have requested the billing department to assist and email you your call records.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply22 Nov 2015, 21:54
Official
Hello Tania.Ford,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We have requested the billing department to assist and email you your call records.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We have requested the billing department to assist and email you your call records.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,