Calls Charged plus MTN 200 SUBS FEEs are deducted
Ref Number: ***<br> Since my January statement, thats now 4 months worth, both calls and MTN 200 sub fees have been deducted from my account. Usually, the R200 value is allowed for making calls or sms or data, thereafter calls are charged. But I have been charged for ALL calls. My device payments also ended in Feb, but have been charged an additional two months, why? Why do we as consumers have to run around \checking"things like this. Companys of your size and stature must be \""*****ing\"" millions from unsuspecting customers every month? What would have happened if I did not query this? Probably nothing... So sick and tired of being abused like this!"""
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Replies (1)MTN South Africa's replyOfficial
04 May 2015, 12:25Hello minter,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records a credit has been passed for the promo service fee.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records a credit has been passed for the promo service fee.
Best regards
Mantoa
REQ:***
MTN South Africa's reply04 May 2015, 12:25
Official
Hello minter,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records a credit has been passed for the promo service fee.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records a credit has been passed for the promo service fee.
Best regards
Mantoa
REQ:***
