Calls being dropped

I am sick and tired of MTN willing to gladly take my money every month, but when I need their service, I don't get it. I've upgraded my contract over the weekend and they had to change my contract to a new contract. Today when I tried to make a call, I wasn't able to. Tried other numbers and still no luck. Naturally I first tried to reset my phone before phoning MTN customer care where I had to hold on for 15min (listening to their most irritating whistling tune) just to hear I have to do EXACTLY what I did. Restarted my phone, but still no luck. I tried phoning them back again, and all of a sudden my calls are even dropped to Customer Care!!!!!<br> <br> How is it that I have to pay you a part of my hard earned cash, and you guys can't even get the network up and running? Why can't you employ more people in the customer care centre instead of having a recording telling people you are experiencing a high volume of calls?<br> <br> So disappointed in myself for doing the upgrade. (While typing this, 2 calls to customer care were dropped).<br> <br> Prove me wrong MTN. I dare you.