GC
Greg C

1 reviews | Active since Sept 2011

09 Mar 2016, 10:05

Caller Tunez

My current issue is that my clients are complaining that my ringtone is \press this button to copy this song\" and other words when I am being contacted via ***<br> I have not subscribed to this, nor intended to and yet it is on my phone. I have phoned for over 2 weeks to your customer care line, and been told between individuals who have no idea what I am talking about to others to which I must message stop to ***. All I humbly request before I lose my absolute last inch of patience with MTN is to have this removed with immediate effect. <br> <br> Please this is beyond frustration and poort network service."

0
Replies (1)
MTN South Africa
MTN South Africa's reply09 Mar 2016, 10:37
Official
Hello Ra****i,

Thank you for your post.

We sincerely apologize for any inconvenience you may have experienced with our service.

Please deactivate the caller Tunez from your device:

*123*10#
Option 6
Option 1
Option 2

Kind Regards,

Alice van der Merwe

***

Best regards,