Called twice to cancel, but yet again nothing

<p>I have called in October 2016 to cancel my Data contract I have with MTN which is looong past its upgrade date. So they told me no it will be cancelled. In November and december they took their money aswell. So I thought no this will be the last. January came and yet more money. I Phone them, no it has not been cancelled, they can see the previous request there aswell but nothing has been done. They told me no, it will be cancelled now. Yet there are still invoices being generated for this account, but it is supposed to be cancelled? How many times does one need to waste their time to sit and wait for MTN to answer their phones and to tell you they will cancel but it does not happen. I sit and wait for around 30 min before I get service from MTN and just to tell me no it will be cancelled but nothing is still being done? What pathetic service this is from MTN. The worst Customer Care in the world. Oh wait, no that is wrong, there is not customer service from MTN.</p>