SM
Sean M
1 reviews | Active since Oct 2016
24 Nov 2017, 07:08
Called for Black Friday Opening Time
I called to see what time the shop would open on Black Friday. I was told 7am and now I am sitting here at 7am to get a new contact. Let's just say no one is here at 7am and all the other shops are open. Since they don't want my business will go to another provider
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Replies (2)
MTN South Africa's replyOfficial
24 Nov 2017, 08:36Thank you for your post.
We sincere apologized for any inconvenience incurred.
We received communication the doors will only open at 9:00
Kind Regards,
Alice van der Merwe
Best regards,
MTN South Africa's reply24 Nov 2017, 08:36
Official
Thank you for your post.
We sincere apologized for any inconvenience incurred.
We received communication the doors will only open at 9:00
Kind Regards,
Alice van der Merwe
Best regards,
SM
Sean M's updateReviewer Update
25 Nov 2017, 20:25The shop opened at 8:15am. I was in the center and saw them open. I went there after my better jugdgement. If you want a new contact with mtn. Be prepared to go back more than 3 times. They have to send an email to get your contact and it takes 3 to 4 days for someone to reply to the salesman. And on a Saturday they have 2 people in the shop. Waited another hour to be told I have to go back on Monday or Tuesday. For a business who pride themselves on client service, UNACCEPTABLE!!
SM
Sean M's update25 Nov 2017, 20:25
Reviewer Update
The shop opened at 8:15am. I was in the center and saw them open. I went there after my better jugdgement. If you want a new contact with mtn. Be prepared to go back more than 3 times. They have to send an email to get your contact and it takes 3 to 4 days for someone to reply to the salesman. And on a Saturday they have 2 people in the shop. Waited another hour to be told I have to go back on Monday or Tuesday. For a business who pride themselves on client service, UNACCEPTABLE!!